A Golden Record is the single, authoritative, unified profile for a resolved identity. It consolidates all touchpoints, interactions, and attributes from fragmented source records into one comprehensive view with confidence scores and full audit trail.
Before identity resolution, a single customer might appear as five separate records: one from email signup, one from mobile app, one from loyalty program, one from call center, and one from in-store purchase. Each fragment has partial information. The Golden Record unifies these fragments into a single view that includes:
Complete contact information (reconciled from all sources)
Full transaction and interaction history
Behavioral patterns and preferences
Confidence scores for each attribute
Source attribution showing which records contributed each field
Audit trail documenting resolution decisions
The term "Golden" refers to this record's status as the trusted source of truth—the definitive answer to "who is this customer?" when source records conflict. DarkMath constructs Golden Records through Semantic Gravity, attracting related fragments into unified identity clusters.
Related Terms: Semantic Gravity, Entity Resolution, Customer 360, Record Linkage